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Inspection Summary


Overall summary & rating

Good

Updated 30 June 2017

Manton Hall is a residential care home for people living with dementia. The accommodation is spread over two floors with the main communal areas situated on the ground floor.

At the last inspection in September 2016, the service was rated Good. At this inspection we found that the service remained good.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

There were sufficient number of staff that had received the training and support that they required to provide effective care to people. Staff had been subject to appropriate recruitment procedures to ensure that they were of good character. People were protected from the risk of harm because staff were confident in recognising issues and reporting their concerns to maintain people’s safety.

People received personalised care and support and had detailed plans of care in place to guide staff in providing their care. People’s needs were monitored closely and their plans of care reviewed to ensure they received appropriate care and support. People had been involved in developing their plans of care which meant that people received consistent and personalised support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were supported to access healthcare professionals and to maintain their health and well-being. Staff were vigilant in noticing changes to people’s health. People were supported to have sufficient amounts to eat and drink to help maintain their health and well-being.

Staff took time to get to know people and ensured that people’s care was tailored to their individual needs. People had the information they needed to make a complaint and the service had processes in place to respond to any complaints.

People were supported by a team of staff that had the managerial guidance and support they needed to carry out their roles effectively. The quality of the service was monitored by regular audits carried out by the registered manager and by the provider.

Inspection areas

Safe

Good

Updated 30 June 2017

The service remains Good

Effective

Good

Updated 30 June 2017

The service remains Good

Caring

Good

Updated 30 June 2017

The service remains Good

Responsive

Good

Updated 30 June 2017

The service remains Good

Well-led

Good

Updated 30 June 2017

The service remains Good