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Archived: Cartmel Old Grammar

The provider of this service changed - see new profile


Inspection carried out on 5 December 2012

During a routine inspection

Cartmel Old Grammar has been under the control of Law of Property Act receivers since June 2011. Goldcare Future Management Limited is responsible for the management of the home. There have been a number of managers at the home since June 2011. Lindsey Tallon had been employed as the home manager for approximately 7 months when we carried out our inspection. In this report the name of a registered manager appears who was not in post and not managing the regulated activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.

People we spoke with told us they made choices about their lives in the home and said they were �well looked after� there. They told us they enjoyed the meals provided and liked the staff employed in the service. During our inspection a local hairdresser was in the home and a number of people told us how they valued being able to have this service.

People we spoke with said,

�The staff know their stuff�

And said, "[My relative] has settled in really well and always looks happy and well cared for.�

We found the records the service held about people did not give staff the information they needed and this placed people at risk of receiving unsafe or inappropriate care. Robust procedures were not in place to ensure people were protected from the risk of infection or to ensure their welfare in the event of foreseeable emergencies.

Inspection carried out on 17 March and 14 April 2011

During a routine inspection

At both of our visits to the service people living in the home and their families told us they were happy with the services provided at Cartmel Old Grammar. People living in the home said they enjoyed the food provided and had no complaints about the service.

People we spoke to in the home said,

�I am looked after very well�

�I like it here�

�It�s very nice�

�It�s good value for money�

We observed that people living in the home who had limited verbal communication were comfortable with the staff who supported them. Care staff were able to communicate with all the people living in the home.

Reports under our old system of regulation (including those from before CQC was created)