Archived: Weka House

We spoke with three residents, one support worker and the assistant manager and we looked at documents held in the home and asked for further information to be sent to us after the inspection.

We found that care was delivered in a clean environment. People told us they felt safe at the home. We saw that money and valuables were held securely on behalf of people who lived in Weka House and accurate records of people's finances were kept.

We saw that staff treated people with respect. People told us they were able to make their own decisions about the support they wanted from care staff. We saw people preparing their own food and that they were able to decide when to get up in the morning. The records we looked at were detailed and related to the care that we saw was given. Care plans and risks assessments were updated monthly and people were asked to sign them. Most people in the home were able to travel independently and went out locally on their own. One person required assistance and was taken out frequently by care staff and this was written down.

Care staff we spoke with told us they were well supported by the organisation and they had regular relevant training such as challenging behaviour management and safeguarding adults. They told us they had access to regular supervision.

We saw that the records of one person's money were not accurate so people were not protected from the risk of financial abuse. We saw that the toilets and bathroom did not have any means of people drying their hands after washing them and one toilet did not have any soap. This meant that people may not be protected from infection control risks.