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Inspection Summary


Overall summary & rating

Good

Updated 12 February 2020

About the service

Bargery Road is a care home that provides care and support to up to seven people with a learning disability. At the time of our inspection there were four people using the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People and their relatives told us they felt safe using the service. The provider supported people to take their medicines safely. There were risk management plans in place to protect people from harm. There were sufficient staffing levels at all times to maintain people’s safety and ensure their needs were met.

People’s needs were holistically assessed, and plans put in place to meet these. The provider met people's nutritional and hydration needs and supported them to have a balanced diet. People were supported with their physical and mental health needs and care records contained good information on these.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People told us the registered manager and staff were kind and caring and knew people well. We observed positive interactions between staff and people receiving care.

People were supported to take part in activities of interest to them. The provider met people’s communication needs. People knew how to complain if they were unhappy about any aspect of their care and support.

There were quality assurance systems in place to ensure care and support were kept to a good standard. The service actively engaged with people receiving care, so they could continue to improve the quality of the service. The service worked with a range of healthcare and multidisciplinary professionals to achieve good outcomes for people.

Rating at last inspection

The last rating for this service was good (published 10 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 12 February 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 12 February 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 12 February 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 12 February 2020

The service was well-led.

Details are in our well-led findings below.

Well-led

Good

Updated 12 February 2020

The service was well-led.

Details are in our well-led findings below.