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Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 5 February 2014
Inspection Report published 05 February 2014 PDF

Overview

Inspection carried out on 5 December 2013

During a routine inspection

We spoke to three people who used services, three relatives, the registered manager, two members of staff, a case manager from the local council and two workers at a Day Centre used by people who live in the home. People's care and treatment was delivered in a way that was intended to ensure their welfare and safety. People who used the service said 'I like it here' and 'I like the staff'. Relatives told us 'it's a very nice home' and 'they do everything possible to make people happy'. We found that people were able to express their views and were involved in making decisions about their care and treatment. People who used the service, their representatives and staff were asked for their views about care and treatment and we saw that they were acted on. There were enough skilled, qualified and experienced staff to meet people's needs. Medication was managed safely.