You are here

All reports

Inspection report

Date of Inspection: 31 January 2013
Date of Publication: 6 April 2013
Inspection Report published 6 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 31 January 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. Staff were trained and had attended adult safeguarding courses. The subject was covered in their induction and they were encouraged to report to their manager if they had any concerns. The manager told us about one occasion where they had reported an incident to the local safeguarding Team. they worked with the person's GP, family, social worker and members of the Community Learning Disability team to resolve the situation. One consequence of this was a DoLs application.

The manager told us that they had attended provider meetings sponsored by the Local Authority Adult Safeguarding team. We were also told that the financial records of people who use the service were monitored by family members of Local Authority Social Workers. We were shown procedures for decision making about personal money which involved social workers and family members as a safeguard.

We interviewed three people who use the service and they all told us that they would know what to do if they were abused or thought someone else had been.