The Care Quality Commission

Archived: Jane House

2 Corker Road, Sheffield, South Yorkshire, S12 2TH (0114) 264 6424

Provided and run by:
Kathryn Anne Brandon & Mr Craig Andrew Fox

Important: The provider of this service changed. See new profile

All Inspections

20 December 2012

During a routine inspection

Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

People experienced care, treatment and support that met their needs and protected their rights. We spoke with a relative of someone using the service. They told us their family member was happy at the service and said, 'If he's happy, we're happy.' They said, 'He's very happy. There are no problems with staff or the manager. They are very nice and approachable. I've never heard one of them grumble. It's a lovely atmosphere in the house and staff are happy.'

People were cared for in a clean, hygienic environment.

A Criminal Record Bureau (CRB) check had not been applied for, for one member of staff and a full employment history, together with a satisfactory written explanation of any gaps in employment were not available for two staff.

There was an effective complaints system available. Comments and complaints people made were responded to appropriately.

25 November 2011

During a routine inspection

During our inspection we were not able to talk with people who use the service as everyone currently residing at the home were away or at a day care facility.

We looked at a satisfaction survey report dated March 2011 which indicated that people who use the service were satisfied with the care they received. These surveys are carried out by an external social care professional to ensure that an objective view is obtained from the people who use the service.