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Inspection Summary


Overall summary & rating

Good

Updated 19 July 2017

This inspection took place on 13 June 2017. The service was last inspected on 14 July 2015, the service was rated Good. At this inspection we found the service remained Good.

Rosewood is a care home which provides care and support for adults with learning disabilities, some of whom also have associated physical disabilities. The home is registered to provide accommodation for up to eight people. The home is a detached bungalow set in its own grounds, and parking is available.

People were kept safe and free from harm. Risk assessments identified individual risks to people's health and safety and there was information in each person's support plan showing how they should be supported to manage these risks. Risks to people arising from the premises were assessed, and plans were in place to minimise them.

There were systems in place to ensure that people received their medication as prescribed.

There was enough staff to meet people's needs. Recruitment and selection procedures were in place and appropriate checks had been undertaken before staff began work. Staff told us they received training to be able to carry out their role and received additional training to ensure they could support people’s needs. Staff were given effective supervision and a yearly appraisal.

Staff understood safeguarding issues, and felt confident to raise any concerns they had in order to keep people safe.

People were supported to maintain a healthy diet, and people’s dietary needs and preferences were catered for. We observed people had a choice of what to eat and when to eat.

The service worked with external professionals to support and maintain people’s health.

Staff protected people's privacy and dignity. All interactions between staff and people were caring and respectful, with staff being consistently patient, kind and compassionate as well as being fun. We observed lots of laughter and singing throughout the day. Staff demonstrated affection and warmth in their contact with people, which was clearly reciprocated.

Support plans ensured staff had all the guidance and information they needed to enable them to provide individualised care and support. People and their family members were consulted and involved in assessments and reviews.

People had access to a wide range of activities, which they enjoyed. Staff were clearly passionate about providing meaningful activities and spent a lot of time on a one to one basis with people.

The service had a clear complaints policy that was applied when issues arose.

The registered manager was a visible presence at the service, and was actively involved in monitoring standards and promoting good practice. The service had quality assurance systems in place which were used to drive continuous improvements.

Further information is in the detailed findings below:

Inspection areas

Safe

Good

Updated 19 July 2017

The service remained safe.

Effective

Good

Updated 19 July 2017

The service remained effective.

Caring

Good

Updated 19 July 2017

The service remained caring.

Responsive

Good

Updated 19 July 2017

The service remained responsive.

Well-led

Good

Updated 19 July 2017

The service remained well led.