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Burnside Court Requires improvement

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Inspection report

Date of Inspection: 4 April 2011
Date of Publication: 26 May 2011
Inspection Report published 26 May 2011 PDF

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Overview

Inspection carried out on 4 April 2011

During a routine inspection

People we spoke to said the staff at the home were �Lovely, really caring� people who supported them well. Another person said �They are all good and work very hard. They look after me very well�.

They told us they were not aware of the records the home kept, but we could see information in some of the files that showed us that people can be involved in assessments and reviews.

A relative told us that they come to the home every day and have some involvement with their relative�s care which is a great comfort to them both.

People told us the meals were good home cooked food. After a meal one person told us �I have had plenty of everything and I have enjoyed it�.