You are here

Ingham Old Hall Care Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 11 September 2020

Ingham Old Hall is a residential care home providing personal care. At the time of the inspection, care was being provided to 18 people aged 65 and over who live with dementia. The service can support up to 25 people. Accommodation is over two floors of an adapted period building.

We found the following examples of good practice.

• The manager has sent monthly emails to families with photos of their relative to help reassure and give updates

• A gazebo had been erected in the garden to enable visiting of family members. This was by appointment only, with two visits per day so that the area can be disinfected between visits. Visitors were having their temperature taken and handwashing was required prior to appropriate Personal protective Equipment (PPE) being supplied

• Additional safety measures were put in place to facilitate socially distanced visits for a relative to see their family member indoors due to a specific identified need.

• Cleaning staff had been increased to ensure that enhanced levels of cleanliness were maintained with cleaning schedules and checklists being robust

• Staffing levels had been increased during the pandemic to provide extra support and social activities.

• Isolation procedures put in place when a person living in the home tested positive for COVID-19 had worked, so the virus did not spread within the home.

• COVID-19 care plans had been completed for all residents which included a section identifying if the person understood the measures required to keep them safe.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 11 September 2020

1

Effective

Requires improvement

Updated 11 September 2020

Caring

Good

Updated 11 September 2020

Responsive

Requires improvement

Updated 11 September 2020

Well-led

Requires improvement

Updated 11 September 2020