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Inspection Summary


Overall summary & rating

Good

Updated 17 February 2021

About the service

Briarwood provides accommodation, personal and nursing care for up to 24 people living with dementia or mental health conditions. At the time of the inspection there were 16 people living in the home.

People’s experience of using this service and what we found

People felt very safe living in the home and receiving support from staff. They were happy, comfortable and spoke highly of staff members and management, describing them as “lovely” and “friendly.”

Infection control processes were embedded into the service and staff followed government guidance in relation to infection control and prevention practices, in particular, relating to COVID-19. Staff wore appropriate PPE when supporting people. Staff and visitors to the home had their temperature checked and completed a risk assessment. There were enough staff to meet people’s needs and safe recruitment processes were followed when recruiting new staff.

The home was well managed. People and staff were complimentary about the home and felt the manager was very approachable and open. An effective quality assurance process was in place.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 12 September 2019).

Why we inspected

The inspection was prompted in part by concerns we had received relating to staffing levels being insufficient in the home. Also, as part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection t the IPC practices the provider had in place and considering potential risks around staffing and overall management, we had identified as part of CQC intelligence gathering.

We found no evidence during this inspection that people were at risk of harm from these concerns. Please see the Safe and Well-Led sections of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Briarwood on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 17 February 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Details are in our safe findings below.

Effective

Good

Updated 17 February 2021

Caring

Good

Updated 17 February 2021

Responsive

Good

Updated 17 February 2021

Well-led

Good

Updated 17 February 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Details are in our well-led findings below.