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Badgers Holt Residential Care Home Outstanding

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Inspection report

Date of Inspection: 11 October 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF

Overview

Inspection carried out on 11 October 2013

During a routine inspection

Risks associated with the provision of care and support had been assessed, for example in relation to mobility and falls, nutrition and weight. The records showed that any concerns were followed up and that appropriate action was taken.

During our visit we inspected the storage and records of medicines held in the home. We saw that all medicines including controlled drugs were stored in a locked cabinet. A controlled drugs register was used for recording the administration of controlled drugs. This meant that drugs were stored safely and appropriately recorded.

Appropriate checks were undertaken before care workers began work. We looked at the personnel records for four care workers. These confirmed that they had been interviewed, that references had been requested and that the provider had completed appropriate background checks before they started work at the home.

The service had clear procedures in place to deal with any complaints or comments. One relative said "It's an excellent home, a brilliant home, it's first class". Another relative said "The staff are so caring, I couldn't recommend it highly enough".