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Inspection Summary

Overall summary & rating


Updated 30 January 2019

About the service: Alderwood is a nursing care home registered to provide accommodation for up to 32 people. The home is split into two units; one for rehabilitation for younger adults living with enduring mental health conditions and the other unit provides assessments and short breaks for people living with dementia. At the time of this inspection 15 people were living at the service.

On the upstairs unit the service can accept up to five people who require an assessment and seven people on short breaks. This floor also houses the Mental Health Concerns’ community team who work in partnership with the local Mental Health Trust to support people who are living with dementia and display severe behaviours that may challenge. The community team make the referrals for people who may benefit from accessing a further assessment at Alderwood.

What life is like for people using this service: Staff were making a difference to people’s wellbeing by working well as a team, in harmony with one another and by sharing the same values and principles. We saw copious amounts of evidence confirming this was the case.

On both units we found that staff were totally committed to delivering a service which improved people’s lives in fulfilling and creative ways. Their drive and passion had created a dynamic and vibrant service.

Staff focused fully on the goals and aspirations of the people who used the service. People on the downstairs unit told us that the staff had enabled them to rebuild their relationships with family members and this meant a great deal to them.

Staff took steps to safeguard vulnerable adults and promoted their human rights. Incidents were dealt with appropriately, which helped to keep people safe. People’s health needs were identified and external professionals involved if necessary.

People participated in a range of activities that met their individual choices and preferences. Staff understood the importance of this for people and provided the structured support people required. This enabled people to achieve positive outcomes and promoted a good quality of life.

The service was well run. The senior managers carried out lots of checks to make sure that the service was effective.

Rating at last inspection: Good (report published 13 June 2016).

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we revisit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas



Updated 30 January 2019

The service was safe.

Details are in our Safe findings below.



Updated 30 January 2019

The service was effective.

Details are in our Effective findings below.



Updated 30 January 2019

The service was caring.

Details are in our Caring findings below.



Updated 30 January 2019

The service was responsive.

Details are in our Responsive findings below.



Updated 30 January 2019

The service was well-led.

Details are in our Well-led findings below.