Archived: Seahorses

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment, which was an improvement since the last inspection. For example, at the last inspection we found people’s bedroom doors were automatically locked, which meant people did not always have access to their bedroom easily. At this inspection, people’s bedroom doors were unlocked unless people were able to use a key and if this was their choice to lock their bedrooms. People had mental capacity assessments in place, and staff had received training in relation to the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS). Staff understood how to apply the Mental Capacity Act in their roles. The manager told us, “We have staff training. We always assume people have capacity. When staff help with comfort checks, they needed to tick a box which states ‘received consent’ on [the service’s care planning application]. Staff understood consent, as we observed staff asking for people’s consent before supporting them during our onsite visit.