We carried out a review of the data available to us about Calm Futures on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Calm Futures, you can give feedback on this service.
Calm Futures is a domiciliary care agency providing personal care to people living in their own homes. At the time of inspection, the service was supporting one person with personal care.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
People’s experience of using this service and what we found
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
People’s care was highly personalised and enabled them to achieve good outcomes. Risks to people’s safety were assessed and monitored and people had personalised risk assessments in place.
The provider had systems in place to safeguard people from the risk of abuse and staff knew how to recognise and report any concerns.
Staff had access to appropriate personal protective equipment [PPE] and safe infection prevention and control processes were in place.
Staff received an induction when starting in their role and completed relevant training to develop their skills and knowledge.
The provider had systems in place to monitor the quality and safety of the service and had built positive working relationships with other healthcare professionals to support people’s needs, share learning and develop the service.
Right Culture:
People were supported by staff to pursue their interests. People were encouraged to share their views and develop and improve the service. The quality of support provided was evaluated regularly.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Ratings at last inspection
This service was registered on 02 July 2021 and this is the first inspection of this service.
Why we inspected
This was a planned inspection because the service had not been inspected or rated.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.