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Inspection report

Date of Inspection: 23 October 2012
Date of Publication: 21 November 2012
Inspection Report published 21 November 2012 PDF | 90.43 KB

Services should be provided by people who have the necessary qualifications, skills and experience for the job (outcome 22)

Meeting this standard

We checked that people who use this service

  • Have their needs met by the service because it is provided by an appropriate person.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

The home was being run by a suitably qualified registered manager.

Reasons for our judgement

A manager had been appointed to run the home and was registered with the Care Quality Commission. They told us that they worked as the manager for two hours a day, Monday to Friday. Outside of these hours they worked in the home as a carer. They told us a senior carer was in charge when they were not working. The manager said that they were always 'on call' for support and advice and could return to the home in an emergency.

They told us that they were working to update the care records and other records relating to the running of the home such as policies and procedures. We saw that progress with this was slow due to the limited time available.