You are here

Inspection Summary


Overall summary & rating

Good

Updated 5 September 2020

The Cookham Riverside is a nursing home which provides nursing and personal care for up to 35 older people. Thirty one people were living at the service at the time of our visit.

We found the following examples of good practice.

A new admission took place the day before our visit. The person had been tested for Covid-19 (negative result) before they came in. They were being cared for in their room for 14 days.

Visitors could see their family and friends in a safe way. Visitors could book face to face time to see people in the garden. Hand gel, face masks and a plastic screen were in place to protect people from the risk of infection. Staff also facilitated contact via social media, for those family or friends who could not visit the home.

Laundry was well organised. Contaminated items were placed directly into bags by care workers. These bags went straight into the washing machine, removing the need for laundry workers to handle the items. The building was kept clean, with regular disinfection of high-touch areas, such as grab rails and light switches.

All service users and staff were tested for coronavirus at the end of June, with no evidence of infection. The registered manager had signed up for further testing kits; these would not be available until September due to a national shortage. The risks to the health and safety of staff working during the pandemic had been assessed, to ensure they were kept safe.

Staff had received training on infection prevention from the Clinical Commissioning Group. There were good stocks of personal protective items (PPE) on the premises.

Adjustments had been made to the numbers of people who could be in shared areas at any one time and maintain social distancing. For example, the dining room and lounge. Staff handover was also taking place in a different area to usual, to enable workers to keep apart.

Inspection areas

Safe

Good

Updated 5 September 2020

We were assured the service was following some safe infection prevention and control procedures. More could be done to improve practice to keep people safe.

Effective

Good

Updated 5 September 2020

Caring

Good

Updated 5 September 2020

Responsive

Good

Updated 5 September 2020

Well-led

Requires improvement

Updated 5 September 2020