• Doctor
  • Independent doctor

Archived: 48 Wimpole Street

48 Wimpole Street, London, W1G 8SF

Provided and run by:
Khalique Medical Practice Limited

Important: This service is now registered at a different address - see new profile
Important: The provider of this service changed - see old profile

Inspection summaries and ratings from previous provider

Inspection summaries and ratings from previous provider

On this page

Background to this inspection

Updated 3 September 2019

The service includes the full range of non-emergency medical services and is available by appointment or on a ‘walk in’ basis. The Medical Practice at 48 Wimpole Street also provides occupational health assessments and corporate pre-employment health checks.

The service offers appointments with the GP with referral to specialist services as required. The practice is open on a Monday to Friday from 9am to 5.30pm.

The practice treats adults and children. Patients can book appointments by telephone, email or in person. It has a registered patient list receiving primary care as required and also provides services on an ad hoc basis, for example to tourists. The practice estimates that it currently has around 2000 registered patients actively using its services.

Patient facilities are provided on the first and second floors and the practice has a lift and entrance ramp facilitating physical access. The staff teams include two GP partners - one full time, one part time - with two vocationally trained associates who work a total of four sessions a week on site. There is also one full time practice manager, one full time administrator and one full time practice healthcare assistant. The landlord provides a range of property services such as building risk assessments and health and safety checks.

How we inspected this service

Before visiting, we reviewed a range of information we hold about the service and asked the practice to send us some information about the service which we also reviewed.

During our visit we:

  • Spoke with the doctors, practice manager and administration staff.
  • Reviewed comment cards where patients had shared their views and experiences of the service in the days running up to the inspection.
  • Reviewed documentary evidence relating to the service and inspected the facilities, equipment and security arrangements.
  • We reviewed a number of patient records alongside the doctor. We needed to do this to understand how the service assessed and documented patients’ needs, consent and any treatment required.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions formed the framework for the areas we looked at during the inspection.

Overall inspection

Good

Updated 3 September 2019

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out this announced comprehensive inspection of The Medical Practice 48 Wimpole Street LLP under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The Medical Practice 48 Wimpole Street LLP provides family medical services including paediatrics, gynaecology, sports medicine and travel vaccinations. The provider also carries out occupational health assessments and corporate pre-employment health checks.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of the provision of advice or treatment by, or under the supervision of, a medical practitioner, including the prescribing of medicines.

One of the partners is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Twenty-four patients provided feedback about the service. All the comments we received were extremely positive about the service, for example describing the staff as informative and excellent.

Our key findings were:

  • The clinician was aware of current evidence-based guidance and had the skills and knowledge to deliver effective care and treatment.
  • The provider had systems in place to protect people from avoidable harm and abuse.
  • The service had arrangements in place to respond to medical emergencies.
  • There was a clear vision to provide a personalised, high quality service.
  • Staff felt respected, supported and valued.
  • Feedback about the practice was extremely positive from both patients and other healthcare professionals.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care