Breckside Park Residential Home

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Good

• Caring

  Requires improvement

• Responsive

  Good

• Well-led

  Inadequate

Our view of the service

Date of Assessment: 2, 4, 10 and 12 September 2025. Breckside Park Residential Care Home provides personal care for up to a maximum of 33 people. There were 30 people living at the home at the time of the assessment.

We carried out site visits to the home on 2, 4 and 10 September 2025, the remainder of the assessment was conducted offsite. The assessment was prompted due to an aged rating. A decision was made for us to inspect 20 quality statements across the 3 key questions safe, caring and well-led.

At this assessment we found the provider was in breach of the legal regulations relating to dignity and respect, safe care and treatment and good governance. The overall rating is inadequate.

Risks to people's health, safety and well-being had not always been assessed, monitored or managed placing people at risk of avoidable harm. Care records lacked information and guidance for staff on how to keep some people safe.

The safety of the environment posed a risk to people’s health and safety. Internal fire exit doors and external fire exit routes were obstructed making them unsafe in the event of an evacuation. Infection prevention and control practices were unsafe increasing the risk of the spread of infection and impacting on people’s dignity. Areas of the home including the dining room, bedrooms and items of equipment used to support people with their mobility were unclean and unhygienic.

The providers governance systems and processes were not used effectively to assess, monitor and improve the quality and safety of the service. There was a lack of checks and audits carried out across the home to identify and mitigate risks.

This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a time frame within which providers must improve the quality of the care they provide.

People's experience of this service

Feedback from people and family members was mostly positive. Overall people told us they felt safe and well looked after, their comments included, “The staff look after me here and I feel safe” and “Staff are excellent, always kind and patient and you can have a laugh with them.” Family members told us, “The staff are well trained and really lovely” and “[Relative] is much happier here and I feel the staff look after [relative] well, they are kind and caring to [relative].” Some people told us they were only offered a bath or shower once a week and would like more. One person told us they had to wait a long time when needing assistance.

People and family members felt the home was managed well. One person told us, “[registered manager] is always available and very approachable.” A family member said, “I would be able to say if things weren’t right, the registered manager deals with any concerns very quickly.”