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Brantwood Residential Care Home Good

Inspection Summary

Overall summary & rating


Updated 28 December 2019

About the service:

Brantwood Residential Care Home is registered to provide accommodation for up to 21 people who require nursing or personal care. The service is located in a residential area of Sandbach close to local amenities. At the time of the inspection there were 18 people accommodated at the service.

People’s experience of using this service

People told us they were settled and happy living at Brantwood. People said that the managers and staff team were kind and caring and promoted their independence where possible. They told us they got their medicines on time and staff supported them with all their needs as required.

People's needs had been assessed, care plans developed, and risk assessments put in place to ensure people's individual needs could be met and risks reduced or mitigated. People told us they were fully involved in this process.

Staff had developed positive relationships with people and their family members. They had a good understanding of how to meet each person's individual needs. We saw people’s dietary needs were managed with reference to individual needs and choice. People's privacy and dignity was consistently respected.

People told us that they felt safe in the home. Safe recruitment procedures were in place and staff were supported in their role with appropriate training and supervision. The staff we spoke with described how they would recognise abuse and the action they would take to ensure actual or potential harm was reported. The staff and management team worked closely with health and social care professionals.

There were a selection of audits carried out. Actions identified we used to continually develop and improve the service. Feedback from people and their family members was regularly sought.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Rating at last inspection:

The last rating for this service was Good (published 12 May 2017).

Why we inspected:

This was a planned inspection based on the previous rating.

Follow up:

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 28 December 2019

The service was safe.

Details are in the safe findings below.



Updated 28 December 2019

The service was effective.

Details are in the effective findings below.



Updated 28 December 2019

The service was caring.

Details are in the caring findings below.



Updated 28 December 2019

The service was responsive.

Details are in the responsive findings below.



Updated 28 December 2019

The service was well-led.

Details are in the well-led findings below.