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House Martins Care Limited Number Two Good

All reports

Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 7 September 2013
Inspection Report published 07 September 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 August 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

All of the people who lived at the home used British Sign Language (BSL) and we saw that all of the staff had achieved a qualification in the use of BSL. We saw staff used BSL when speaking to each other so people knew what they were saying.

We spoke with people who lived at the home about how they gave consent. One person told us they were able to make choices and were able to tell staff if they did not want to do something.

The manager and support staff told us that people were involved in the day to day decisions within the home. We spent time observing how support staff interacted with people. We saw people being offered choices and we saw support staff asking people’s permission before offering support.

We looked at a sample of support plans and saw that where possible signed consent to the plan had been given. A photograph and description of the person was held in the support plan. People told us they agreed to have a photograph taken.