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Nonoy Capina - 31 Sach Road Good

Inspection Summary


Overall summary & rating

Good

Updated 7 December 2019

About the service

Nonoy Capina is a residential care home providing personal care to four people with a learning disability at the time of the inspection. The service can support up to five people.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were supported by staff who knew how to keep them safe from the risk of harm. Staff knew their safeguarding responsibilities in reporting allegations of abuse. Staff were recruited to the service safely and there were enough staff to support people at the service and people were seen receiving support when they needed it.

Medicines were managed safely, and people received their medicines on time. The service was clean and free from malodour. Staff at the service followed good hygiene practices to help minimise the risk of infection spreading.

People’s needs were assessed when they joined the service. Staff were trained and supported on a regular basis to ensure people received effective care. Staff supported people to make their own decisions as much as possible.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

One member of staff was not sure what a deprivation of liberty safeguard (DoLS) was and whether anyone at the service had one. We have made a recommendation about staff understanding of DoLS.

Staff supported people to make their own decisions as much as possible.

People received care from staff who were kind and patient. Staff did not discriminate against people at the service. People’s privacy and dignity was respected.

People’s care was personalised and details on how to communicate with people was within their care plans. The service ensured people were able to spend time with people who were important to them and to attend activities they enjoyed.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 3 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 7 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 7 December 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 7 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 7 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 7 December 2019

The service was well led.

Details are in our well led findings below.