During an assessment of Dialysis services
Date of Assessment: 30 April 2026
We conducted an on-site, assessment visit of Bridgwater Satellite Dialysis Unit. We assessed quality statements from the safe, effective, responsive, caring and well-led key questions. We rated the service as good. This was the first inspection of the service.
The service had a good safety culture, where patients' care was regularly discussed. There were clear links with the local NHS trust for reviewing patients and transferring care if necessary. The service was clean, tidy and fit for purpose. There were enough staff, who were trained for their roles. Staff were friendly, professional and caring. The service monitored risks, listened to patient feedback and responded to complaints.
However, the safeguarding training at the unit did not match the policy provided by Fresenius Medical Care Renal Services Limited.