Edmonton Village Dental Practice

Updated 27 August 2015

We carried out an announced, comprehensive inspection on 10 June 2015 led by a CQC inspector and a specialist advisor.

On the day of our inspection we looked at practice policies and protocols, five clinical patient records and other records relating to the management of the service. We spoke to the principal dentist, dental nurse and practice manager. Forty nine people provided comment card feedback about the service.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 27 August 2015

We carried out an announced comprehensive inspection on 10 June 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Edmonton Village Dental Practice provides private, general dental services to patients of all ages. The team at the practice is led by a dentist. A practice manager supports the dentist to deliver the practice’s administration and clinical governance systems. The practice manager also undertakes reception duties and there is one dental nurse working at the practice. The practice manager is also a qualified dental nurse.