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Montclair Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 1 April 2021

Montclair Residential Home is a residential care home providing nursing and personal care for up to 15 people. At the time of our inspection there were 15 people living in the home.

We found the following examples of good practice:

The provider had developed new ways of recording observations about people's health which were shared with healthcare professionals in advance of appointments. This had reduced the need for external visitors to the home and had facilitated good virtual consultations with healthcare professionals.

The provider was following best practice guidance to prevent visitors to the home spreading COVID-19 infection. The provider had individual visitor plans and they kept in touch with family members and people's friends through regular phone calls, emails and video conferencing.

The provider had arrangements for visitors to meet with people in the porch near the entrance which had a Personal Protective Equipment (PPE) station and a toilet. All visitors were asked COVID-19 screening questions on arrival, and had their temperature checked. A COVID-19 lateral flow test was carried out on all visitors and visiting professionals. Following the government’s announcement allowing families to visit their relatives from 8 March 2021, the provider discussed visiting with people and their families so they were informed of the new arrangements and how to ensure each other’s safety during visits. This included the completion of lateral flow tests, wearing of PPE and adhering to social distancing. Following the inspection the provider confirmed visiting had commenced in line with government guidelines.

To ensure people's well-being the provider had arranged for weekly musician sessions and the musician was part of the weekly COVID-19 testing programme for staff. Due to COVID-19 they had suspended group activities and activities were performed on a one to one basis.

The provider had an admissions process in place. People had a COVID-19 test within 24 to 48 hours prior to being admitted into the service and were isolated for 14 days following admission to reduce the risk of transmission of COVID-19.

The home had two areas for staff to don and doff (put on and take off) PPE.

Our observations during the inspection confirmed staff were adhering to PPE and social distancing guidance. The provider informed us that when a person tested positive for COVID-19, the care home managers (registered nurses) cleaned their room instead of the cleaners. This was to ensure the safety of staff and people.

The provider had ensured staff who were more vulnerable to COVID-19 had been assessed and plans were in place to minimise the risk to their health and wellbeing.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 1 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 1 April 2021

Caring

Good

Updated 1 April 2021

Responsive

Good

Updated 1 April 2021

Well-led

Good

Updated 1 April 2021