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Inspection Summary


Overall summary & rating

Good

Updated 26 January 2018

Bryony Park is a nursing home which is registered to provide 44 places. The home provides care for people who require personal care or nursing care, including people living with dementia. There were 43 people living at the home when we visited.

At the last inspection in July 2015, the service was rated Good. At this inspection we found the service remained Good.

People and relatives gave us consistently positive feedback about the care provided at the home. We observed staff attended to people’s needs with kindness and consideration.

People, relatives and staff described the service as a safe place. They also said there were enough staff on duty to meet people’s needs in a timely manner.

Staff had a good understanding of safeguarding and knew about the provider’s whistle blowing procedure. They also knew how to report concerns.

The provider operated effective recruitment procedures to ensure new staff were suitable to work at the service.

Medicines were managed safely. Staff administering medicines had completed relevant training. We found accurate records to account for the medicines people had been given.

There were regular health and safety checks in place. The provider had up to date procedures to deal with emergency situations.

Staff confirmed they received the support and training they needed.

People were supported to meet their nutritional and healthcare needs.

People’s needs had been assessed and the information used to develop detailed and personalised care plans. These were reviewed regularly to check they were still reflective of people’s needs.

People had opportunities to participate in activities such as trips to the seaside and feeding horses at a local farm.

Complaints had been fully investigated. Although people and relatives gave us positive feedback, they knew how to raise concerns if required.

The service had an established registered manager. People and staff felt the service was well managed and the registered manager was approachable.

A range of quality assurance checks were carried out to help ensure people received good support.

Very positive feedback had been provided during the last consultation with people and relatives.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 26 January 2018

The service remains Good.

Effective

Good

Updated 26 January 2018

The service remains Good.

Caring

Outstanding

Updated 26 January 2018

The service remains Outstanding.

Responsive

Good

Updated 26 January 2018

The service remains Good.

Well-led

Good

Updated 26 January 2018

The service remains Good.