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Inspection Summary


Overall summary & rating

Good

Updated 3 September 2019

About the service

Holme Farm is a residential care home providing personal and nursing care to 28 people aged 65 and over at the time of the inspection. The service can support up to 30 people.

People’s experience of using this service and what we found

People living at Holme Farm were happy and well cared for. Staff promoted a service that ensured people had opportunities to develop and maintain friendships and relationships.

Activities for people were exemplary. Staff supported the activities co-ordinator to find out people’s individual interests and hobbies to create person centred activities. Activities were designed to promote people's well-being, prevent people becoming socially isolated and to keep people active.

Staff were committed to ensuring people's wishes at the end of their lives were respected and that people were able to die with dignity and amongst people who they knew and who knew them well.

People felt safe and were encouraged to be independent with all areas of daily living. Staff provided support in line with people’s diverse needs. Risks to people were consistently assessed and the environment was clean and well maintained.

People were treated with respect and dignity and were also supported to maintain their safety and wellbeing. Staff were kind and caring and promoted positive relationships with people in the home. Staff understood their roles clearly and knew what was expected of them.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The registered manager was supported by a passionate staff team who knew people well. Quality assurance systems in place monitored the service effectively and drove improvements when they were needed.

For more details, please see the full report which is on the Care Quality Commission website at www.cqc.org.uk

Rating at last inspection

At the last inspection this service was rated Good , (published 25 January 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 3 September 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 3 September 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 3 September 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 3 September 2019

The service was responsive.

Details are in our responsive findings below

Well-led

Good

Updated 3 September 2019

The service was well-led.

Details are in our well-Led findings below.