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Inspection Summary


Overall summary & rating

Good

Updated 4 September 2020

Fern Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Fern Court can accommodate up to 13 people who may have a learning disability, mental health condition or Autism. At the time of our inspection 12 people were living there. Accommodation was divided between two areas; the annexe and the main house. Some rooms provide en suite accommodation. Everyone living at Fern Court had access to a communal living room, kitchen and dining area and had access to a shower and bathroom. The grounds around the property were extensive, accessible and secure.

We found the following examples of good practice at Fern Court.

¿ The provider had purchased additional waste containers and had placed these outside the service for the ease of removal of PPE for visitors.

¿ The provider had ensured that daily temperature checks were completed for all visitors, staff and people living at the service to minimise the risk of infection. Staff working at the service ensured clothing worn was changed and laundered to prevent cross contamination.

¿ A person showing symptoms of COVID 19 was supported to isolate in a ground floor room that had external access to allow for the safe movement of the person and staff, and to minimise the risk of cross infection.

¿ The registered manager had worked with a range of health care professionals to manage the safe discharge of people returning to the service following a hospital admission. Anyone returning to the service from a hospital admission was isolated for a period of at least 7 days to protect people from the risk of cross infection.

¿ The service had worked well with people's relatives where people had experienced fear or anxiety around the staff use of personal protective equipment (PPE).

¿ The provider had arranged for the deputy manager to access training delivered by the fire brigade at another of the providers locations as it was unsafe to complete the training at the service. The training was then passed on to staff working at the service by the deputy manager when it was safe and appropriate to do so.

¿ The provider had robust systems to ensure there was clear oversight of staff training in relation to infection prevention and control.

¿ The provider and registered manager had ensured that all information and guidance in relation to COVID 19 had been printed out and displayed in a file for staff.

Inspection areas

Safe

Good

Updated 4 September 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 4 September 2020

Caring

Good

Updated 4 September 2020

Responsive

Good

Updated 4 September 2020

Well-led

Good

Updated 4 September 2020