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Inspection Summary


Overall summary & rating

Good

Updated 20 February 2019

Fern Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Fern Court can accommodate up to 13 people who have a learning disability, mental health condition and Autism. At the time of our inspection 12 people were living there. Accommodation was divided between two houses; the annexe could provide en suite accommodation for up to four people with a living room, kitchen and dining area. People living in the annexe had full access to the facilities in the main house. People living at Fern Court had their own bedrooms with en suite facilities and had access to a shower and bathroom. They shared two lounges and a dining room. The grounds around the property were accessible. A shed in the garden was being converted into a sensory environment.

Fern Court had been developed and designed in line with the values that underpin the Registering the Right Support, Building the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service lived as ordinary a life as any citizen.

This inspection took place on 5 February 2019. At the last comprehensive inspection in August 2016 the service was rated as Good overall. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

There was a registered manager in post. They had been registered with the Care Quality Commission (CQC) in 2015. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People’s care and support was individualised, reflecting their personal wishes, routines and lifestyle choices. They were treated with kindness and care. They had positive relationships with staff, who understood them well. People sought out the company of staff. Staff knew how to keep people safe and how to raise safeguarding concerns. Risks were assessed and encouraged people’s independence. There were enough staff to meet people’s needs. Staff understood and respected people’s diverse needs. People who became anxious were helped to manage their emotions. Staff recruitment and selection procedures were satisfactory with the necessary checks being completed prior to employment.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. They made choices about their day to day lives. People and those important to them were involved in the planning and review of their care and support. They chose the activities they wish to take part in. People went horse riding, swimming, trampolining and to the cinema. They went on day trips, to social clubs and a local place of worship. People kept in touch with those important to them. People used information technology to keep in touch with relatives.

People’s preferred forms of communication were recognised. Staff were observed effectively communicating with people, taking time to engage with them. Good use was made of easy to read information which used photographs and pictures to illustrate the text. People had access to easy to read guides about safeguarding, complaints, activities and men

Inspection areas

Safe

Good

Updated 20 February 2019

The service remains Good.

Effective

Good

Updated 20 February 2019

The service remains Good.

Caring

Good

Updated 20 February 2019

The service remains Good.

Responsive

Good

Updated 20 February 2019

The service remains Good.

Well-led

Good

Updated 20 February 2019

The service remains Good.