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Inspection Summary


Overall summary & rating

Good

Updated 23 June 2017

Fern Croft is a residential care home for seven people with a learning disability. At the time of our inspection visit there were five people using the service. At the last inspection on 29 & 30 January 2015, the service was rated Good. At this inspection we found the service remained Good.

We found improvements to how people’s medicines were stored and improvements to the environment of the laundry.

Staff and management understood how to protect people from harm and abuse. Risks to people's safety were identified, assessed and appropriate action taken. People were supported by sufficient staff who had been recruited using thorough checks. People’s medicines were safely managed.

People were supported by staff who had training and support to maintain their skills and knowledge to meet their needs. People’s rights were protected by the correct use of the Mental Capacity Act (MCA) 2005. People’s health and well-being was actively promoted through the use of appropriate resources obtained by establishing links with national support organisations.

People received support from caring staff who respected their privacy, dignity and the importance of independence. There was regular consultation about how the service was provided to capture people’s views.

People received personalised support that enabled them to pursue their interests at the home and in the community. There were arrangements in place for people to raise concerns about the service.

The registered manager maintained an accessible presence at Fern Croft. People using the service and staff were kept informed about developments in the service and staff were clear about their roles. Quality assurance checks on the service including the views of people using the service and stakeholders had been completed as a way of ensuring the quality of the service provided.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 23 June 2017

The safety of the service has improved.

We found improvements to the storage arrangements for people’s medicines and to the environment of the laundry.

People were protected from abuse because staff understood how to protect them.

There were enough staff, suitably recruited, to keep people safe and meet their needs.

Effective

Outstanding

Updated 23 June 2017

The service remains Outstanding.

Caring

Good

Updated 23 June 2017

The service remains Good.

Responsive

Good

Updated 23 June 2017

The service remains Good.

Well-led

Good

Updated 23 June 2017

The service remains Good.