• Care Home
  • Care home

Ribston House

Overall: Good read more about inspection ratings

210 Stroud Road, Gloucester, Gloucestershire, GL1 5LA (01452) 310916

Provided and run by:
New Beginnings (Gloucester) Ltd

Latest inspection summary

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Background to this inspection

Updated 8 July 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. We carried out this inspection after we received concerns about visiting arrangements for people using the service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place. We noted the care home had a low uptake of the COVID-19 vaccine for the staff team. We discussed this with the registered manager and following our inspection they reported additional staff had booked to have the vaccine. They also reported the position of the registered provider was at the time of our inspection visit, the vaccine wasn’t mandatory and the provider felt they would be going against the human rights of staff by trying to enforce this.

This inspection took place on 18 May 2021 and was announced.

Overall inspection

Good

Updated 8 July 2021

The inspection took place on 20 August 2018 and was unannounced.

Ribston House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Ribston House accommodates nine people in one shared house and provides a service for people with a learning disability. At the time of our inspection visit there were seven people using the service.

At our previous inspection in July 2017 we found the service was rated ‘Good’ overall. In July 2018 we received concerns in relation to staff not respecting people’s dignity, lack of activities and the management of the service. As a result, we undertook a focused inspection on 20 August 2018 to look into those concerns. This report only covers our findings in relation to these topics. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Ribston House on our website at www.cqc.org.uk

No risks, concerns or significant improvement were identified in the remaining Key Questions through our ongoing monitoring or during our inspection activity so we did not inspect them. The ratings from the previous comprehensive inspection for these Key Questions were included in calculating the overall rating in this inspection.

At this inspection we found the service remained ‘Good’.

Ribston House had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People received support from caring staff who treated people with respect and upheld their privacy and dignity.

People were supported to take part in a range of suitable activities of their choice.

The registered manager was visible and accessible to people and staff. Quality checks were made with the aim of improving the service in response to people's needs.