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Inspection report

Date of Inspection: 10 September 2012
Date of Publication: 3 August 2011
Inspection Report published 3 August 2011 PDF


Inspection carried out on 10 September 2012

During a routine inspection

People told us that they love living at Landona House. People consider it to be their home.

We were told that,

�The home is first class. Staff can't do enough. It is a lovely place with lovely staff�.

�I like it here, it is lovely. Staff are kind�.

�I am looked after well and I am very happy here�.

These comments reflected those made by others living at the home.

Relatives were equally complimentary. Everyone we spoke with referred to the people living and working at Landona House as being, �one big family�. One person told us that getting their relative into the home, �was the best thing we've ever done�.

Relatives and visitors spoke highly of the manager and the staff team. We were told,

�The staff team can't do enough for them�.

�We have been made to feel very welcome�.

�The staff go out of their way to help people.�

�It is like coming into a second home when I visit�

One person said, �It is the best place ever� and went on to say that, �the manager is wonderful. Nothing is too much trouble�.