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Inspection Summary


Overall summary & rating

Good

Updated 21 March 2019

About the service: Greswolde Park Road is a residential care home providing personal care on a short-term respite care basis for four people with a learning disability at the time of the inspection.

People’s experience of using this service:

People were protected from the risk of abuse and risks to safety were assessed and managed. Staff were trained and able to support people’s needs.

People were treated with kindness by staff who knew them and understood their preferences. People could choose for themselves. People had their privacy and dignity respected and their independence was promoted.

People could access activities and do things they enjoyed. People, relatives and other professionals were involved in the planning and review of their care.

People’s views were sought about the care they received. The systems in place to monitor the quality of care were effective and actions plans were driving improvements.

The home had a positive culture and clear vision for supporting people and their families. The registered manager understood their responsibilities. Learning and partnership were encouraged.

The service met the characteristics of Good in all areas;

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: At the last inspection the service was rated Good (report published 7 July 2016).

Why we inspected: This was a scheduled inspection based on previous rating.

Inspection areas

Safe

Good

Updated 21 March 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 21 March 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 21 March 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 21 March 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 21 March 2019

The service was well led.

Details are in our Well Led findings below.