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Archived: Montrose Good

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Inspection report

Date of Inspection: 2 February 2012
Date of Publication: 23 May 2012
Inspection Report published 23 May 2012 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

People live in an environment which is unclean, particularly the bathrooms and kitchen. They are also exposed to the risk of cross infection because infection control and prevention procedures are not effective. Food hygiene and storage procedures are also not effective.

Overall Montrose Care Home is not meeting this essential standard.

User experience

We did not ask people about their experience in this regard.

The carpets in the lounge and two rooms were noted to be heavily stained in places. In one person's room the carpet was malodorous.

During our inspection we saw six toilets that were dirty with dried faeces around the bowl. We saw sinks in people's rooms that were dirty. The waste bin for dressings in the sluice room was over-flowing. The floor and surfaces in the sluice room were not clean. We saw a cleaning schedule which indicated that there had not been a cleaner in the home for two days. We saw past cleaning schedules which showed that not all areas of the home were cleaned regularly. For example some bathrooms were only cleaned once a week and that some weekends no cleaning took place.

Other evidence

The fridges in the kitchen were found to contain food which was uncovered and undated. The fridge also contained food which was passed its use by date and some which had mould on. At the end of the inspection after the chef had left the premises we saw that the kitchen was left in a dirty state with dirty crockery, pots and pans spread around, the cooker was dirty as was the floor.

We found that food and drink was not prepared and stored in line with the requirements of the Food Safety Act 1990. For example we saw boiled rice in the saucepan it had been cooked in that morning, stored uncovered and undated in the fridge.

There was no lead for infection control in the home. We were told that the new deputy manager was going to be trained to undertake this role at some time in the future.

We were shown a training matrix which indicated that 53% of staff were due to have infection control training in February 2012.

The registered manager showed us the infection control policy dated January 2012 which referenced the Health and Social Care Act 2008 Code of Practice for Prevention and Control of Infections and Related Guidance. From the evidence we have found the home was not following its own policy and was not complying with criterion 1,2, and 9 of the code of practice.