The Care Quality Commission
  • Care Home
  • Care home

Archived: Cypress Lodge

Overall: Good read more about inspection ratings

The Witheys, Bristol, Avon, BS14 0QB (01275) 832012

Provided and run by:
Mr Neil Bradbury

Important: The provider of this service changed. See new profile

All Inspections

19 August 2015

During a routine inspection

This inspection took place on 19 August 2015 and was unannounced. The previous inspection of Cypress Lodge was on 10 October 2013. There were no breaches of the legal requirements at that time.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Cypress Lodge provides care and accommodation for up to 10 people with a learning disability. There was a main house with accommodation for six people. A smaller property in the grounds, known as Willow Cottage, had places for four people.

People received a service that was safe. Risks to people were assessed and plans put in place to reduce these. Checks were carried out on staff to confirm they were safe to be working with people at the home.

Staff received training and support which helped them to do their jobs well. People’s rights were protected because staff understood their responsibilities in relation to the Mental Capacity Act 2005. Staff supported people in ways which promoted their independence.

People spoke positively about Cypress Lodge and their relationships with the staff. One person told us “I enjoy living here, the staff help me with things”. A staff member commented “It’s important to remember that this is people’s own home”.

Staff helped people to maintain good health and advised people about healthy eating. People took part in activities they enjoyed and went out into the local community. Meetings were arranged when people could talk about the day to day arrangements and discuss any concerns.

Overall, people benefited from a well run home. There were systems in place for monitoring the service and for identifying where improvements could be made.

10 October 2013

During a routine inspection

People at the home received support with a range of needs. They told us that they liked going out and staff helped them with a range of activities outside the home. One person for example said they had recently joined an exercise class and were learning about keeping fit.

Each person had a care plan which was personal to them. We saw that support was being planned in a way which promoted people's independence. One person told us that they were learning skills that would enable them to live more independently.

People told us that they were happy for staff to support them with their medicines. We found that suitable arrangements were in place for managing people's medicine.

The staff we spoke to were knowledgeable about people's needs. They had received training so that they knew how to support people safely. We found that staff members were aware of risks to people and the need to report any concerns they may have.

The provider had systems in place to monitor the quality of the service that people received and to ensure that the home was safe for people.

22 August 2012

During a routine inspection

People told us that they had one to one time with staff during the week when they could choose what they wanted to do. They said that they liked going out and had got to know the local area well. On the day we visited people went shopping and had been to a cafe.

We spoke to people who were able to manage their own personal care but received support which helped them with their relationships and with managing their day to day activities. People said that they met with their key worker on a regular basis, when they could talk about any concerns and new things that they wanted to do.

People contributed in the home by helping in the kitchen and working in the garden. Meetings were being held when people could pass on their views and talk about the arrangements in the home. One person said that the meetings were useful, as they could talk about 'the food and other stuff'.

5 October 2011

During a routine inspection

We spoke to people about living in the home, individually and with their keyworkers for support. We saw staff engaged with people about their activities and when it was necessary we saw them use a firm approach.

The people we asked said they had one to one time with their keyworkers and during these times they went shopping, undertook life skills and went to places of interest for example the balloon fiesta.

When we asked people if they were able to make decisions they told us they could refuse to participate in activities. They told us the food was good and they had enough to eat. Two people said the staff were good and another said that with the exception of one, they liked the staff.

People said they could approach their keyworkers with concerns and questions, although one person said they had complained to the manager, nominated individual and provider and no action was taken.

People we asked said the staff would protect them from abuse.

Two people we asked confirmed that at times they used aggressive, violent and inappropriate behaviours. Both people explained the way they presented these behaviours and how they would calm down.