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Inspection Summary


Overall summary & rating

Good

Updated 6 January 2021

St Michaels is a care home providing accommodation and personal care to a maximum of 45 people, some living with dementia. At the time of our visit 30 people lived at the home.

We found the following examples of good practice.

¿ Visitors to the home had their temperatures taken prior to entering the home and completed a Covid-19 screening questionnaire and sanitised their hands. Personal protective equipment was available for visitors to use.

¿ Visits were currently restricted due to the out-break; however, the provider had ensured people continued to have contact with their family members through social media, video and telephone calls. The management team had maintained regular contact with relatives to keep them informed about the wellbeing of their family member.

¿ Documents were produced in an easy to read format and in a different language to ensure people were provided with information on how to keep safe in a way they understood.

¿ Arrangements had been introduced for staff to appropriately social distance as much as possible, during breaks and they used a lockable portacabin to change their clothes and store personal belongings safely and independent from the home.

¿ People who had tested positive for Covid-19 self-isolated in line with current guidance; whilst ensuring people tested negative were kept separate as much as possible for the duration of the isolation period.

¿ Staff were supported by the management team through a support group during periods of anxiety.

¿ Clinical waste and laundry were handled in line with government guidance.

¿The management team had introduced additional hours for cleaning the home to mitigate the risk of cross contamination.

Inspection areas

Safe

Good

Updated 6 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 6 January 2021

Caring

Good

Updated 6 January 2021

Responsive

Good

Updated 6 January 2021

Well-led

Requires improvement

Updated 6 January 2021