• Care Home
  • Care home

Reach Wendover Road

Overall: Good read more about inspection ratings

46 Wendover Road, Aylesbury, Buckinghamshire, HP21 9LB (01296) 394926

Provided and run by:
Rehabilitation Education And Community Homes Limited

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Background to this inspection

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 4 February 2021 and was announced.

Overall inspection

Good

Updated 27 February 2021

This was an unannounced inspection which took place on 01 August 2018.

Reach Wendover Road is a care home (without nursing) which is registered to provide a service for up to ten people with learning disabilities. There were nine people living in the home on the day of the inspection. Some people had other associated difficulties such as being on the autistic spectrum.

People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

Reach Wendover Road accommodates people in a large adapted building which had an added extension. Six people live in the older part of the building and share three bathrooms whilst up to four people live in the extension and have en-suite facilities. One of the bedrooms in the extension part of the building was unoccupied on the day of the inspection visit. The service was run in line with the values that underpin the ‘’registering the right support’’ and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism can lead as ordinary a life as any citizen.

At the last inspection, on 03 and 04 July 2017, the service was rated as requires improvement in three domains and good in two domains. This meant that the service was rated as overall requires improvement.

There was a breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Following the last inspection, we asked the provider to complete an action plan to show what they would do and by when to make improvements to the areas we identified as requiring attention. It was intended that any improvements made should be to at least a good rating.

We received a provider action plan on 02 August 2017 to tell us how they would meet the relevant legal requirements. That is, to demonstrate how they were working to the principles of the Mental Capacity Act 2005.

They told us they would complete these actions by of 30 September 2017. We found that these actions had been completed.

At this inspection we found all the domains had improved to good. This meant that the overall rating had improved to good.

People were protected from abuse. Staff training in safeguarding people was refreshed regularly and staff continued to understand their responsibilities and what action to take if they identified any concerns. The service identified health and safety, safe working practices and individual risks to people. All aspects of safety were considered and actions were taken to assist people to remain as safe as possible.

People were supported by staffing ratios which enabled staff to meet people’s specific needs, including any relating to diversity and/or special needs, safely. Recruitment systems made sure, that as far as possible, staff recruited were safe and suitable to work with people. People were supported to take their medicines, at the right times and in the right amounts by staff who were trained and competent to do so.

People were offered effective care by an appropriately trained staff team. They met people’s diverse needs including their current and changing health and emotional well-being needs. The service worked with health and other professionals to ensure they offered individuals the best care they could.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

The staff team continued to be caring and were committed to meeting people’s needs with kindness and respect. They ensured they promoted people’s privacy and dignity and communicated with them effectively.

The service was person centred and remained responsive to people’s diverse, individualised needs and aspirations. Activity programmes were designed to meet people’s needs, preferences and choices. Care planning was individualised and regularly reviewed which ensured people’s current needs were met and their equality and diversity was respected.

The service did not have a registered manager. However, a manager who had applied to be registered was in post. They had been leading the team since 2017. The management team did not tolerate any form of discrimination relating to staff or people who live in the service. The quality of care the service provided was assessed, reviewed and improved, as necessary.