We carried out a review of the data available to us about Kati Innes Occupational Therapy on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Kati Innes Occupational Therapy, you can give feedback on this service.
Kati Innes occupational therapy is a case management company providing a specialist service co-ordinating bespoke care packages for children and young people with cerebral palsy as a result of birth injuries. Kati Innes occupational therapy develop, deliver and monitor a package of care for people to meet their individual needs, support their rehabilitation, and provide for their care and support. At the time of the inspection, support was being provided to four people.
People’s experience of using this service and what we found
Risks to people were safely assessed and managed. People were supported by staff that had been safely recruited and knew people well. People were protected from the risk of harm and abuse by staff who understood their responsibilities around safeguarding and keeping people safe. People were supported to receive their medicines safely. Staff followed infection prevention and control procedures to keep people safe from the risk of infection.
People's needs and choices had been assessed in line with guidance and the law. The registered manager worked in partnership with people, their relatives and other health professionals to ensure that people's support needs were met. Staff received appropriate inductions, training and support to carry out their roles and support people effectively. The registered manager and staff ensured people received joined up and consistent support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff that were kind and caring. People were treated as unique individuals by staff. People and their relatives were supported to express their views and be involved in making decisions around their care. Staff respected people and their relative’s privacy when supporting people in their homes. Staff supported people to be as independent as possible.
The registered manager was responsive to people and their needs. People's care was planned around their individual choices and wishes. Staff were knowledgeable about people's communication needs and worked in partnership with people to gather their views. People were supported to follow their interests and take part in activities that were relevant to them.
The registered manager led a service that was person-centered, inclusive and empowering. Feedback we received from people's relatives and health professionals that worked with the service showed that the registered manager advocated for people's wishes. Good outcomes were achieved for people because the registered manager empowered people to live their lives how they chose to. The registered manager monitored the quality of the service provided and made improvements where identified. Staff, people and their relatives were able to give feedback about the service provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 15 July 2021 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.