St Vincent's Nursing Home

Updated 23 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about visiting arrangements at this service. This was a targeted inspection looking at the infection prevention and control measures the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 13 January 2022 and was announced. We gave the service one days’ notice of the inspection.

Updated 23 February 2022

About the service

St Vincent’s Nursing Home is a residential care home providing personal and nursing care to up to 60 people aged 65 and over with general nursing needs and end of life care. At the time of the inspection there were 54 people living at the home. The service had four separate units, each of which have individual bedrooms with en-suite facilities and communal living, dining, bath, shower and toilet facilities.

People’s experience of using this service and what we found

The provider had a procedure in place for infection prevention and control but Covid-19 risk assessments for people living at the home were not always in place. We have made a recommendation about the management of risks in relation to infection control.

People we spoke with told us they felt safe when receiving care. The provider had made improvements in the way medicines and risks were managed. Improvement had also been made in relation to the recording and investigation of incidents and accidents. There were appropriate processes for the recruitment of care workers.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Assessments of people’s support needs were carried out before the person moved into the home.

People told us they felt care workers respected their dignity and privacy. People’s religious and cultural wishes were identified and supported. People felt care workers provided support in a kind and caring way.

The provider had made improvements to the way care plans were recorded to ensure they identified how the person wanted their care and support provided. The provider responded to complaints in a timely manner.

The provider had a range of quality assurance audits and checks in place to monitor how care was being provided. People receiving care, relatives and care workers told us they felt the service was well run.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 3 December 2019).

The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for St Vincent’s Nursing Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.