• Doctor
  • GP practice

Archived: The Avenue Surgery

Overall: Good read more about inspection ratings

24 The Avenue, Alwoodley, Leeds, West Yorkshire, LS17 7BE (0113) 295 3780

Provided and run by:
The Avenue Surgery

Important: The provider of this service changed. See new profile
Important: The provider of this service changed - see old profile

All Inspections

25 February 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Avenue Surgery on 25 February 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

There were areas in which the provider should make improvements:

  • Ensure that there is an accurate record of vaccination stock levels, expiry dates and running totals are maintained.

  • Ensure a children’s mask is available with the emergency oxygen.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice