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Inspection Summary


Overall summary & rating

Good

Updated 9 September 2017

Gorselands Care Home provides care and accommodation for up to 30 older people who are living with dementia. At the time of our inspection there were 28 people living at the service.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Why the service is rated good:

Staffing levels were safe to meet people’s needs and robust recruitment procedures were conducted. Medicines were administered safely. Risk assessments were in place to support people safely whilst promoting people’s independence. Staff were knowledgeable about how to safeguard people from abuse.

Staff had an effective induction when they started work at the service. A programme of regular training for staff was completed to ensure knowledge and practice was at the expected standard. People were supported to access healthcare. People are supported to have maximum choice and control of their lives and staff supported people in the least restrictive way possible.

Staff were kind and caring. People had good relationships with staff. Care plans were person centred. People were involved with the local community and networks were established. There was a range of activities available for people to participate in. People were involved in choosing developing activities. Feedback from people was sought through meetings and surveys and suggestions implemented.

Policies and procedures were not always up to date or clear when they had been reviewed. Systems were in place to monitor and improve the quality of the service but required further development. People, relatives and staff spoke positively about how the service was run and managed.

Inspection areas

Safe

Good

Updated 9 September 2017

The service remained Good.

Effective

Good

Updated 9 September 2017

The service remained Good.

Caring

Good

Updated 9 September 2017

The service remained Good.

Responsive

Good

Updated 9 September 2017

The service remained Good.

Well-led

Good

Updated 9 September 2017

The service remained Good.