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Inspection Summary


Overall summary & rating

Good

Updated 1 January 2021

Avenue House is a residential care home, providing care and accommodation for up to 30 people over the age of 65.

We found the following examples of good practice.

• The home had created a purpose built room in the grounds of the house to enable people to see their visitors safely. There was a Perspex screen dividing the room, with microphones on either side to facilitate communication.

• Additional cleaning had been implemented to ensure the environment was clean. This included frequent touch points such as door handles.

• There was clear signage around the home advising people to social distance. Temperatures of people were taken on entering the home and their contact details recorded for test and tracing purposes.

• Steps were taken to isolate people when they had symptoms or a positive test result. All rooms were ensuite and so there were no concerns with people needing to share bathroom facilities.

• People and staff were tested regularly. This enabled steps to be taken to isolate anyone with a positive result. Staff were supported financially to take time off if they needed to.

• The home had good supplies of PPE and staff received training in how to use it safely.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 1 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 1 January 2021

Caring

Good

Updated 1 January 2021

Responsive

Good

Updated 1 January 2021

Well-led

Good

Updated 1 January 2021