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Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 6 February 2013
Inspection Report published 6 February 2013 PDF


Inspection carried out on 3 January 2013

During a routine inspection

We spoke with two family visitors and with people living in the home. They told us they had access to all the information they needed to help them make an informed decision about moving into the home. We reviewed four care plans. We saw evidence people's health and personal care needs had been assessed before admission. We saw evidence care plans had been reviewed and changes made where necessary to ensure needs would still be met appropriately.

Care plans included a range of risk assessments, covering for example risks associated with falls and weight loss, together with details of how these were to be eliminated or managed.

People we spoke with told us they felt safe in the home. They said they would raise any concerns they had with their family, care staff, the manager or provider.

All of the staff we spoke with told us they felt very well supported by the manager and provider. They all commented favourably about the excellent 'team spirit' there was in the home. The basic staffing level at night did not provide the number of staff indicated as necessary for the routine care and support of at least one person.

When we spoke with people living in the home, they told us they could raise any concerns or discuss their care with staff, the manager or provider whenever they wanted to. We saw people living in the home as well as visitors going to the office and sitting down to talk to the manager in a relaxed and informal manner.