Updated 23 December 2025
Folkestone Nursing Home is a care home providing support with nursing and personal care to older people, some of whom are living with dementia. The service is registered to provide support to a maximum of 50 people and at the time of our inspection 49 people were using the service. The service was last inspected in August 2024 and at that time it was rated as requires improvement overall. At that time, we found breaches in relation to medicines, staff training, person-centred care and quality assurance and monitoring systems. At this assessment, we found improvements had been made. The service was no longer breaching any legal regulations and the new rating for this service is good.
We undertook an unannounced inspection visit to the service 18 February 2026. We have undertaken a comprehensive inspection which means we have reviewed all of the quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led and good overall.
Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people and robust staff recruitment practices were in place. People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure needs were met. People were supported to consent to their care where possible. Where people lacked the capacity to consent, the provider worked within legal frameworks to make decisions on behalf of people. The provider promoted the wellbeing of its staff. People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff who used the service spoke positively about the leadership team and there was a shared and open culture at the service.