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Sherrington House Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 25 December 2019

About the service

Sherrington House is a residential nursing home situated in Bradford. The home provides accommodation, personal care and nursing care for up to 39 people. At the time of the inspection there were 35 people living at the home.

People’s experience of using this service and what we found

People’s care needs were assessed, and they received good quality person centred care from staff who understood their needs well. Staff were aware of people’s needs and life histories and used this information to develop meaningful and positive relationships with people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Improvements were needed to some documentation to fully evidence compliance with the Mental Capacity Act (MCA).

People and relatives said they felt safe. They generally praised the standard of care and said staff were caring and kind. The home was clean, spacious and well maintained.

Staff were knowledgeable about people and the topics we asked them about. They received support and supervision. A wide range of training was provided. This was reviewed regularly to ensure staff had the knowledge and skills to meet people’s needs.

Medication was managed safely. There were close links with health professionals and other agencies to ensure people’s health needs were met and changes responded to promptly.

Audits and quality monitoring helped drive forwards improvements in the service. The registered manager provided people with leadership and promoted a supportive team culture. They maintained good oversight through communication with people and the team. They were passionate about continuing to improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update): The last rating for this service was requires improvement (published 29 November 2018) and there was a breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 25 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Requires improvement

Updated 25 December 2019

The service was not always effective.

Details are in our effective findings below.

Caring

Good

Updated 25 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 25 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 25 December 2019

The service was well-led.

Details are in our well-led findings below.