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Inspection summaries and ratings from previous provider


Overall summary & rating

Good

Updated 23 February 2021

Life Opportunities Trust – 9 Hitchin Road is a 'care home' providing accommodation and personal care. It is registered to provide a service for up to seven people. The service was supporting five people at the time of the visit.

We found the following examples of good practice.

Staff were heard engaging well with people. Staff told us that people were checked on frequently and they ensured they had something to occupy them while spending time isolating in their rooms.

The provider had developed policies, procedures and risks assessments for managing the service in relation to COVID 19.

People who were in the higher risk groups were shielded throughout the pandemic. Two people who were in the older age range had been in a cohort (bubble) together and used a separate lounge to the others.

When people tested positive for COVID-19 they had to isolate in their rooms, for a set period of time. Staff were clear on what it meant to isolate and what symptoms of COVID -19 to look out for.

Staff had received training on putting on and taking off PPE, infection control and COVID 19. They told us they felt very supported and had enough information to do their jobs.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 23 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 23 February 2021

Caring

Good

Updated 23 February 2021

Responsive

Good

Updated 23 February 2021

Well-led

Good

Updated 23 February 2021