Threeways Nursing Home

Updated 29 January 2026

Threeways Nursing Home provides nursing and personal care for up to 45 people. At the time of our inspection 30 people were living at the home. Threeways Nursing Home provided accommodation over 2 floors accessible by a lift. This unannounced inspection took place on 3 and 5 March 2026 prompted due to the length of time since the last comprehensive inspection.

People had a variety of care and nursing needs. The home had a core staff team providing a consistently high standard of care. People’s needs were met by well trained, competent and professional staff. Staff consistently treated people with kindness and dignity and demonstrated a high level of empathy and support for people. Staff were kind and reassuring with people, and knew people and their needs well. The management team led by example and spent time with people, assisting with meal delivery and chatting to people in their rooms.

The home had a registered manager in post and a regular staff team. Some staff had worked at Threeways Nursing Home for several years. There were safe recruitment processes and all staff received training to ensure they could safely meet the needs of people living in the home. Staff received one to one and group supervision. Registered nurses were supported to attend courses and updates to ensure best practice was maintained.

Care plans and risk assessments were in place to support staff to provide appropriate care. Risks to people were managed and reviewed. People were supported to take positive risks to enhance their quality of life whilst balancing safety and advice from other health professionals. There was a lively and varied activities programme. Staff were alert to the risks of people becoming socially isolated, particularly people who remained in their rooms.

People and relatives were involved in decisions regarding how care was provided. Relatives knew how to give feedback and were confident any issues or concerns raised would be addressed promptly.

There was a robust and effective quality assurance system in place. Audits and quality assurance was used to identify any improvements or learning to be taken forward to facilitate ongoing improvement.

Updated 29 January 2026

We spoke to people living in the home, visitors and relatives. We also sought feedback from visiting health professionals. We observed interactions between people and staff and saw care was provided in a caring and dignified manner. People told us they were supported by staff who knew them and treated them with respect. Feedback was generally positive, with complimentary feedback about the staff and the care provided. Comments included, “It is lovely here, the staff are very courteous, very kind, “Staff are lovely, really kind,” And “Manager and deputy are both great and you are always able to talk to them if needed. No issues, I am very happy here, really, I have everything I need.” Relatives told us they were given opportunity to be involved in decisions and felt they were well informed regarding any changes to people’s care. One told us, “Everyone seems very happy and relaxed. The staff know my [relative] very well and we are regularly updated on any changes with their health.” “The staff always respond to their health needs in a timely manner.” People were encouraged to share feedback and ideas. People were able to discuss their views of the home in resident meetings and satisfaction surveys and we saw people speaking to management during the inspection when they had a query.