The Care Quality Commission
  • Doctor
  • Independent doctor

Gateway House

Overall: Good read more about inspection ratings

Gateway House,, Old Hall Road, Bromborough, Wirral, CH62 3NX 07805 692652

Provided and run by:
Peninsula Health LLP

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Gateway House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Gateway House, you can give feedback on this service.

9 August 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Gateway House as part of our inspection programme. This location was registered in 2021, having previously been registered at a different location. This location has not yet been inspected or rated since its new registration.

The provider Peninsula Health LLP offers minor surgical procedures, dermatology and ENT under a contract with NHS England. Patients are referred to the service by their usual Wirral based GP. Services are provided at Gateway House and at St. George’s Medical Centre (minor surgery).

The service manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • Patients received care that was delivered safely and effectively.
  • Clinicians assessed patients according to appropriate guidance, legislation and standards and delivered care and treatment in line with current evidence-based guidance.
  • There were enough staff who were suitably qualified and trained.
  • Patients received detailed and clear information about their proposed treatment which enabled them to make an informed decision. This included risks and benefits of treatment.
  • Pre-operative and post-operative care and advice was clear and written information was available in different formats.
  • Patients were offered appointments and treatment in a timely manner.
  • Information about services and how to complain was available and easy to understand.
  • There was an effective governance framework in place in order to gain feedback and to assess, monitor and improve the quality of the services provided.
  • The provider was aware of the requirements of the Duty of Candour.

The area where the provider should make improvements are:

  • Review the cleaning equipment store cupboard to create a store that is fit for purpose.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services