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Inspection report

Date of Inspection: 14 May 2013
Date of Publication: 9 August 2013
Inspection Report published 09 August 2013 PDF


Inspection carried out on 14 May 2013

During a routine inspection

During our inspection we met with five people living at Gate House; all of them told us they saw Gate House as their home. We saw friendly, professional and personal interactions between staff and people using the service, and there was a relaxed atmosphere at the home.

We found that people�s needs were assessed and that their care was planned and delivered in line with their individual care plans. People told us they were supported to understand their health needs; to maintain their health and take their medications. People said there were always staff available if they needed help or support, and that they met with their key workers regularly. One person told us, �my key worker is very good, she helps me�.

At our previous inspection on the 16 and 17 January 2013 we found that appropriate medicines storage arrangements were not in place which fully protected people against the risks associated with medicines and that the environment was not always suitably and adequately maintained. At this inspection, we found that some, but not all, improvements to the safety and suitability of the premises and to medicine storage had been made, and that further improvements were required.

We also found that people were not fully protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were not always maintained.