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Westcott House Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 24 April 2021

Westcott House Nursing Home is a care home. The service provides accommodation, nursing and personal care for up to 60 older people, some who may also be living with dementia. On the day of our inspection 55 people were living at the service.

We found the following examples of good practice.

Staff were seen wearing their personal protective equipment (PPE) correctly and relatives informed us they were provided with PPE when visiting the service and always saw staff wearing theirs. A dedicated visiting area had been established with a staff member available to carry out visitors’ lateral flow tests, provide PPE and clean between visits. There was a one-way system operating so visitors did not have to enter the premises or pass anyone when leaving at the end of their visit.

Staff told us they felt very supported and there was good teamwork. This had enabled them to maintain good infection control systems. Housekeeping staff were given additional tasks to help reduce the risk of the spread of infection. We saw the service looked clean and hygienic and there were numerous sanitising and PPE stations located around the premises.

When people tested positive for COVID-19 they were isolated in one part of the service. The registered manager cared for these people herself and told us, "I was here from seven in the morning until seven at night caring for them and it was so rewarding to see people getting better."

The registered manager followed the national guidance on testing both people and staff. Staff confirmed they were tested regularly. This included ensuring Best Interests decisions were made for people who lacked capacity. The registered manager was proud to tell she, the staff and people living at the service had received both of their vaccinations.

Inspection areas

Safe

Good

Updated 24 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 April 2021

Caring

Good

Updated 24 April 2021

Responsive

Good

Updated 24 April 2021

Well-led

Good

Updated 24 April 2021