- Care home
Cambuslodge UK Limited
Assessment report published 23 February 2026
Contents
Ratings
Our view of the service
Date of assessment 19 December 2025.
Cambuslodge UK Limited is a care home registered to provide care and accommodation for up to 5 adults with a learning disability or an autistic spectrum disorder.
There were 5 people using the service when we carried out the assessment.
During the assessment we contacted people or their relatives, care staff and healthcare professionals to gather their feedback regarding how people’s personal care needs were being met.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
The provider was able to demonstrate they were meeting the principles of right support, right care, right culture.
We assessed quality statements and found that people received safe care, and support that was provided by staff who were well-trained, professional, and competent. The provider appropriately recruited staff, people were assessed before receiving a service, and supported to take acceptable risks in an encouraging, and proactive manner. This enhanced people’s quality of life and meant social isolation was reduced. Staff provided people with good support by working well as a team, and providing joined up, integrated care. This included involving external healthcare professionals. The provider enhanced people’s independence by adopting an integrated approach to care which gave them a better choice regarding how it was delivered. This included the service they received, and control over when they received it. The provider recorded people’s consent to care, and treatment in their care plans, and people were encouraged, and supported to maintain healthy diets. The provider monitored the support provided to enhance and drive improved experiences, and outcomes for people. The service was well led, had good governance, and effective monitoring systems.
People's experience of this service
People, and their relatives said the service was well managed, and staff treated people with dignity, kindness, and compassion. People’s individuality was recognised, enabling them to have equitable service experiences. People and their relatives told us there was a positive management approach, they were contactable, responded to any concerns or queries quickly, and acted upon them. Staff were respectful, friendly, and provided good care, and support. Staff provided safe care due to their individual skills and training, and this enabled people to experience positive outcomes. The provider and staff provided support in a way that meant people lived safely and were protected from the risk of abuse and harm. The registered manager, and staff team responded well to people’s changing needs, concerns, and provided them and their relatives with support to understand safeguarding, where possible. People knew how to raise concerns if they felt unsafe or unhappy with the support they received. People and their relatives said staff gave support in a responsive, prompt, and appropriate way. They told us and we observed that staff worked well together as a team. People were able to have choice and control over how and when staff provided care, support. People were encouraged and supported by staff to do as much as they could for themselves to maintain and improve their independence. Staff also supported people to maintain social and family contacts and pursue interests and hobbies to reduce social isolation wherever possible. One person told us, “Staff are very good.”